Borrowing Privileges

• Provide Student Card or Proof of registration
• 10 items for 30 days
• Renewals of loan period may be granted on request for two further periods of two weeks for Postgraduate students and Special users.
• Requests for extensions must be made before the loan period lapses if such item is not put on hold by another user
• Renewals can be done telephonically, via e-mail, or online self- services.
• Fines and administrative fees are charged for late returns of material
• Fine limit: N$20.00 (Borrowing privileges will be suspended when this limit has been exceeded).
• During non-operational hours and at times as prescribed by the library, users may return borrowed items through the slot provided at Windhoek and Oshakati campuses.  Users at other campuses may  arrange for after-hours return pertaining to their own campus. The after-hours return box is emptied daily.

IT Support (Photocopying, Printing and Scanning)

• Multifunction facilities for photocopying, scanning and printing are available at all UNAM Libraries and users are required to logon using their portal login detail.
• Students at all Campuses can load credits or units on their accounts through the online self service guide Loading credit User Guide .
• Express printing terminals across UNAM Libraries are available for printing only. Allowing maximum of five (5) minutes to each user.
• Students can print using their own laptops see Guide
• Computers in the library are primarily meant for educational, research and scholarly communication purposes, (including data processing, researching for assignments, communication between students and lecturers through the portal, official e-mail, printing, etc.).
• Library users can bring their own devices.

Charges for Printing and copying (B/W) N$ 0.68

Charges for Printing and copying (Color) N$ 4.00

Scanning N$ 0.00c per page

Wireless Access

• Users with mobile devices are encouraged to use wireless (Wi-Fi) hotspots available at all campus libraries. See Guide
  
•   Other users may use the guest access, and they need to contact library staff

User Guide for printing, photocopying and scanning

Short Loan ( Frequently used items only available to UNAM Postgraduate students and Staff)

• Two items may be borrowed simultaneously for a period of four (4) hours
• Titles with adequate number of copies can be borrowed for a period of one (1) day.
• Items may be taken out for overnight from 20:00 but must be returned by 09:00 the next day.
• Reservations for overnight loans are possible.
• Arrangement to fit the situation on hand can be made to ensure flexibility in the utilization of these resources.

Electronic Resources (E-resources)

• Access to a multitude of electronic resources is provided by my means of UNAMSearch, the search function on the Library homepage and provides collective access to the Libraries e-resources.

Off-Campus e-Access

All electronic resources offered by the Library via the library home page

• UNAMSearch by clicking on the eBooks or the A-Z electronic journals.

Interlibrary Loans

Material not available in any of the libraries of the Library and Information Service may be borrowed from other libraries. See Interlibrary Form

Users with Disabilities

• Currently only available in the Windhoek Main Campus and Khomasdal Campus libraries.
• With the help of innovative assistive technologies, the disability room support all users with disabilities by providing an environment in which they will fully participate, enjoy a quality experience while studying, working, or visiting library facilities.

Booking of Facilities

Training Rooms

These facilities are available at some Campus Libraries.

Discussion Rooms

These facilities are available at all library branches, except for Katima Mulilo, Khomasdal, Rundu and Sourthen Campus. Prior booking is necessary. Conditions of use apply. Equipment includes reading tables, chairs, and power outlets.

Study carells

There are individual lockable units available for postgraduate and undergraduate students at the Windhoek Main Campus, Oshakati, Ogongo and HP Campus library.  Prior booking is required. A fine will be levied for lost keys.

24/7 Study Area

Overnight study facilities are available at Hifikepunye Pohamba (HP) and José Eduardo dos Santos (JEDS) libraries. Library users are allowed to use their own materials for study. Photocopying and printing services are also available in the 24/7 study area.

Research Common

Research Commons facilities are available at Windhoek Main Campus, Oshakati, HP and Hage Geingob libraries. Research Commons at the Windhoek Main Campus are located on the second floor of the library. Access is limited to UNAM Postgraduate students and researchers only, due to the space and availability of equipment in the Research Commons. Postgraduate students of other institutions may use other spaces and facilities within the library, for example the study carrels.